1300 026 603

What Information We Collect

We may collect the following types of personal information through our website or interactions with our team:

​

• Your name, contact details (phone number, email address, business name)
   

• Location and equipment preferences
   

• Enquiry details via forms or emails
   

• Information provided through surveys, competitions, or promotional campaigns
   

• Website usage data (via cookies or analytics tools)
   

We do not collect sensitive information unless it is relevant and you provide consent.

How We Collect It

We collect personal information through:

​

• Contact forms on our website
   

• Email and phone communication
   

• Social media and newsletter sign-ups
   

• Event registrations
   

• Website cookies and analytics (e.g., Google Analytics)
   

You can opt out of cookies through your browser settings.

How We Use Your Information

We collect and use your information to:

​

• Respond to your enquiries or service requests
   

• Provide relevant updates about our machinery, services, and locations
   

• Improve our website and user experience
   

• Share news, offers, or promotions (if you’ve opted in)
   

• Comply with legal obligations
   

We only use your personal information for the purpose for which it was collected or as permitted by law.

Disclosure to Third Parties

We may share your personal information with:

​

• Our internal team and service partners to fulfil your request
   

• Marketing and technology providers (e.g., website hosting, CRM platforms)
   

• Regulatory authorities where required by law
   

We will never sell your data. Third parties we work with are required to maintain confidentiality and only use your data for agreed purposes.

Storage and Security

We take all reasonable steps to protect your information from misuse, interference, loss, or unauthorised access. Information is stored securely in electronic formats and is only accessible to authorised personnel.

Access and Correction

You may request access to the personal information we hold about you, or request corrections if the information is inaccurate. To make a request, please contact us using the details below.

Marketing Communications

You may opt out of receiving marketing emails or communications at any time by using the unsubscribe link in our emails or contacting us directly.

Changes to This Policy

This policy may be updated periodically. Any changes will be published on our website with the updated effective date.

Contact Us

If you have any questions or concerns about these Terms, please contact us:

CNE AG Innovations Pty Ltd

​

Phone: 1300 026 603

Email: admin@cneaginnovations.com.au

Address: 52 Mordaunt Circuit Canning Vale Western Australia 6155